Our Commitment to Your Privacy
DramaX values transparency and responsible data handling. We are committed to protecting the personal information of our users and ensuring compliance with applicable data protection regulations. Users are encouraged to review this policy regularly for updates.
Important Notice
By accessing or using the DramaX platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of the service.
Introduction
This Privacy Policy ("Policy") describes how AD INSPIRED COMPANY LIMITED ("DramaX", "Company", "we", "our", or "us") collects, uses, stores, shares, and protects personal information obtained from users ("you" or "user") of the DramaX application, website at www.dramaxshort.com, and all related services (collectively, the "Service").
We are committed to protecting your privacy and handling your personal data responsibly. This Policy applies to all users of the Service, regardless of how they access or use it, including through web browsers, mobile applications, or any other means.
By using the Service, you consent to the data practices described in this Policy. We encourage you to read this Policy carefully and contact us if you have any questions.
Information We Collect
We collect various types of information to provide and improve the Service. The information we collect falls into the following categories:
Account Information
When you create an account, we collect your name, email address, and password. If you sign in using a third-party service (such as Google), we may receive your name, email address, and profile information from that service.
Device & Technical Information
We automatically collect information about your device, including device type, operating system, browser type, unique device identifiers, IP address, language preferences, and mobile network information.
Usage Data
We collect information about how you interact with the Service, including viewing history, content preferences, search queries, features used, time spent on the platform, and interaction patterns.
Payment Information
When you make purchases, payment information is processed securely by our third-party payment processor (Stripe). We do not store your complete credit card number or payment credentials on our servers. We may retain transaction records, purchase history, and billing details.
Communications
If you contact us directly, we may collect your name, email address, the content of your message, and any attachments you provide.
How We Use Information
We use the information we collect for the following purposes:
- Service Operation: To provide, maintain, and operate the DramaX platform, including content delivery, account management, and customer support.
- Personalization: To customize your experience, including content recommendations based on your viewing history and preferences.
- Analytics & Improvement: To understand how users interact with the Service, identify trends, and improve the platform's features, functionality, and performance.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
- Communications: To send you service-related notifications, updates, security alerts, and administrative messages.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
The criteria we use to determine retention periods include:
- The duration of your active account and use of the Service
- Whether there is a legal, contractual, or similar obligation to retain the data (e.g., mandatory data retention laws, regulatory requirements, pending litigation)
- Whether retention is advisable for our legal position (e.g., for statutes of limitations, potential litigation, or regulatory investigations)
When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
Security Measures
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Our security measures include, but are not limited to:
- Encryption of data in transit using industry-standard TLS/SSL protocols
- Secure storage of user credentials using hashing algorithms (bcrypt)
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms for internal systems
- Secure third-party payment processing (Stripe PCI-DSS compliance)
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to continuous improvement of our security practices.
International Transfers
DramaX is operated by AD INSPIRED COMPANY LIMITED. Your information may be transferred to, stored, and processed in countries other than the country in which you reside, including countries where data protection laws may differ from those in your jurisdiction.
When we transfer personal information across borders, we take appropriate steps to ensure that your information receives an adequate level of protection, including:
- Ensuring that data transfers comply with applicable legal requirements
- Implementing appropriate contractual safeguards with our service providers
- Applying consistent data protection standards regardless of where the data is processed
By using the Service, you consent to the transfer of your information as described in this Policy.
User Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request that we correct any inaccurate or incomplete personal information.
Right to Deletion
Request that we delete your personal information, subject to certain legal exceptions.
Right to Object
Object to the processing of your personal information in certain circumstances.
Right to Opt-Out
Opt out of marketing communications and certain data processing activities.
Local Regulatory Rights
Exercise any additional rights provided under the data protection laws of your jurisdiction, including but not limited to Thailand's Personal Data Protection Act (PDPA).
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
DramaX is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not use the Service or provide any personal information to us.
If you are between 13 and 18 years of age, you must have parental or guardian consent to use the Service. Parents or guardians who believe their child has provided us with personal information without their consent should contact us at [email protected].
If we become aware that we have collected personal information from a child under the applicable minimum age without proper consent, we will take steps to delete that information as promptly as possible.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Provide notice through the Service or via email for significant changes
- Give you the opportunity to review the revised policy before it takes effect
Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
We will endeavor to respond to all privacy-related inquiries within a reasonable timeframe.
Privacy Questions?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
[email protected]